November 16, 2011

My iphone, American Express, Charlie Sheen and me

Right about the time we moved to Memphis, I got this guy. 




He's the original 3G iphone. He changed my life. I used him when I got lost in Memphis; I used him when I needed to find a restaurant; and I used him to call people and ask for a job. Basically, he was my best friend. 

Recently, he had gotten old. He just wasn't running as quickly as he once had, and he seemed to be forgetting things. I had strong feelings for him, but my eye wandered. 

It wandered right into this guy. 



New and improved, sleeker and with the boost of Siri. It was like a better powered, more personal and faster partner. So I made my move. The first day available, I pre-ordered a brand new iPhone 4s. One week later, the very day it was available in stores, my new friend arrived, and he changed my life. Maps were faster; he reacted to my voice commands; and he knew things about me like where I lived and what time I usually set my alarm. 

28 days later, this happened. 



iPhone 4s and I were getting out of the car, and it slipped. 



It slipped from my lap onto the pavement. Serious damage occurred. 



I didn't know what to do. It still worked okay, but the disfigurement was terrifying. I knew it didn't feel like itself. I visited the Apple Store. They said they could fix (replace) it for $150. I spent $200 to get iPhone 4s just 28 days ago. I couldn't stand to shell out that kind of money again. So I left the store. 

The next day, I realized I purchased iPhone 4s on my American Express card. I knew this because the bill for it just came in. It wasn't even officially paid off, and it was broken. American Express...they have a Purchase Protection guarantee. I did my research, and they cover damage to items paid for with an American Express card within 90 days of purchase. So.......would this include iPhone 4s??

Yesterday, I filed an online claim on the damage to my phone. This afternoon I received an email from American Express:
     "Thank you for choosing to use your American Express Card for your purchases. We are pleased to inform you that payment has been approved for your Purchase Protection program claim.  Your payment of $218.49 has been processed as a credit to your American Express Account."

Y'all that means my iPhone 4s is paid for. Seriously paid for. Because I dropped it and broke it. Now, meaning tomorrow, I will go to the Apple Store where they will replace my broken phone for $150. You do the math. I'll also be purchasing a new iPhone 4s case....to prevent breakages from falls and scratches.

I think this scenario is actually what Charlie Sheen was referring to: winning!



2 comments:

  1. Cashing in on good karma!!!!!!

    ReplyDelete
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